Update Effective Date: Feb. 03, 2021 (Achieved Version)
MeSign Technology Limited("MeSign," "our," "we," or "us"), the former name is “MeSince Technology limited” that has been changed since August 8, 2020, is registered in China Mainland, Hong Kong SAR and United Kingdom, provides an encrypted email client software and other related products and services to users around the world. Please read our Terms of Service so you can understand what is up with the use of MeSign APP.
In order to provide our Services (as defined below) through our apps, services, features, software, or website, we need to obtain your express agreement to our Terms of Service ("Terms"). You agree to our Terms by installing, accessing, or using our apps, services, features, software, or website.
If you live in China Mainland, MeSign China provides the services described below to you. If you live in a country in the European Region, MeSign UK provides the services described below to you; if you live in any other country except above region, MeSign Hong Kong provides the services described below to you (collectively, "Services"):
No Registration. Like other email client, you don’t have to register to use the service. After you install MeSign APP, setup your email account to start using our service. The email address you used in MeSign is your MeSign Account name in our system, you can use this email address to log into MeSign website.
Age. You must be at least 16 years old to use our Services (or such greater age required in your country for you to be authorized to use our Services without parental approval). In addition to being of the minimum required age to use our Services under applicable law, if you are not old enough to have authority to agree to our Terms in your country, your parent or guardian must agree to our Terms on your behalf.
Devices and Software. You must provide certain devices, software, and data connections to use our Services, which we otherwise do not supply. In order to use our Services, you consent to manually or automatically download and install updates to our Services. You also consent to our sending you notifications via MeSign APP from time to time, as necessary to provide our Services to you.
Fees and Taxes. You are responsible for all carrier data plans, Internet fees, and other fees and taxes associated with your use of our Services. You can use our Basic Edition service for free, and the default account certificates (one Encrypting Certificate and one Signing Certificate) are free that only validated the email control without identity info in the certificate. If you want to use other charged services, you need to pay the corresponding fees.
MeSign cares about your privacy. MeSign's Privacy Policy describes our information (including message) practices, including the types of information we receive and collect from you, how we use and share this information, and your rights in relation to the processing of information about you. The Privacy Policy sets out the legal bases for our processing of personal information about you, including the collection, use, processing, and sharing of such information, as well as the transfer and processing of such information to China and other countries globally where we have or use facilities, service providers, affiliated companies, or partners, regardless of where you use our Services.
Our Terms and Policies. You must use our Services according to our Terms and Policies. If you violate our Terms or Policies, we may take action with respect to your account, including disabling or suspending your account and, if we do, you must not create another account using the same email without our permission.
Legal and Acceptable Use. You must access and use our Services only for legal, authorized, and acceptable purposes. You will not use (or assist others in using) our Services in ways that: (a) violate, misappropriate, or infringe the rights of MeSign, our users, or others, including privacy, publicity, intellectual property, or other proprietary rights; (b) are illegal, obscene, defamatory, threatening, intimidating, harassing, hateful, racially or ethnically offensive, or instigate or encourage conduct that would be illegal or otherwise inappropriate, including promoting violent crimes; (c) involve publishing falsehoods, misrepresentations, or misleading statements; (d) impersonate someone; (e) involve sending illegal or impermissible communications, such as bulk messaging, auto-messaging, auto-dialing, and the like; or (f) involve any non-personal use of our Services.
Harm to MeSign Or Our Users. You must not (or assist others to) directly, indirectly, through automated or other means access, use, copy, adapt, modify, prepare derivative works based upon, distribute, license, sublicense, transfer, display, perform, or otherwise exploit our Services in impermissible or unauthorized manners, or in ways that burden, impair, or harm us, our Services, systems, our users, or others, including that you must not directly or through automated means: (a) reverse engineer, alter, modify, create derivative works from, decompile, or extract code from our Services; (b) send, store, or transmit viruses or other harmful computer code through or onto our Services; (c) gain or attempt to gain unauthorized access to our Services or systems; (d) interfere with or disrupt the safety, security, or performance of our Services; (e) create accounts for our Services through unauthorized or automated means; (f) collect the information of or about our users in any impermissible or unauthorized manner; (g) sell, resell, rent, or charge for our Services in an unauthorized manner; (h) create software or APIs that function substantially the same as our Services and offer them for use by third parties in an unauthorized manner.
Keeping Your Account Secure. You are responsible for keeping your device and your MeSign account safe and secure, and you must keep your certificate file in a safe place if you export your certificate. And you must notify us promptly of any unauthorized use or security breach of your certificate or our Services.
Your Rights. MeSign does not claim ownership of the information that you submit for your MeSign account or through our Services. You must have the necessary rights to such information that you submit for your MeSign account or through our Services and the right to grant the rights and licenses in our Terms.
MeSign's Rights. We own all copyrights, trademarks, domains, logos, trade dress, trade secrets, patents, and other intellectual property rights associated with our Services. You may not use our copyrights, trademarks, domains, logos, trade dress, patents, or other intellectual property rights unless you have our express permission.
Your License to MeSign. In order to operate and provide our Services, you grant MeSign a worldwide, non-exclusive, royalty-free, sublicensable, and transferable license to use, reproduce, distribute, create derivative works of, display, and perform the information (except the email content) that you upload, submit, store, send, or receive on or through our Services. The rights you grant in this license are for the limited purpose of operating and providing our Services.
MeSign's License to You. We grant you a limited, revocable, non-exclusive, non-sublicensable, and non-transferable license to use our Services, subject to and in accordance with our Terms. This license is for the sole purpose of enabling you to use our Services in the manner permitted by our Terms. No licenses or rights are granted to you by implication or otherwise, except for the licenses and rights expressly granted to you.
WE WILL USE REASONABLE SKILL AND CARE IN PROVIDING OUR SERVICES TO YOU AND IN KEEPING IT A SAFE, SECURE, AND ERROR-FREE ENVIRONMENT, BUT WE DO NOT GUARANTEE THAT MESIGN WILL ALWAYS FUNCTION WITHOUT DISRUPTIONS, DELAYS, OR IMPERFECTIONS. YOU USE OUR SERVICES AT YOUR OWN RISK AND SUBJECT TO THE FOLLOWING DISCLAIMERS. WE ARE PROVIDING OUR SERVICES ON AN "AS IS" BASIS WITHOUT ANY EXPRESS OR IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, AND FREEDOM FROM COMPUTER VIRUS OR OTHER HARMFUL CODE. WE DO NOT WARRANT THAT ANY INFORMATION PROVIDED BY US IS ACCURATE, COMPLETE, OR USEFUL, THAT OUR SERVICES WILL BE OPERATIONAL, ERROR FREE, SECURE, OR SAFE, OR THAT OUR SERVICES WILL FUNCTION WITHOUT DISRUPTIONS, DELAYS, OR IMPERFECTIONS. WE DO NOT CONTROL AND ARE NOT RESPONSIBLE FOR, CONTROLLING HOW OR WHEN OUR USERS USE OUR SERVICES OR THE FEATURES, SERVICES, AND INTERFACES OUR SERVICES PROVIDE. WE ARE NOT RESPONSIBLE FOR AND ARE NOT OBLIGATED TO CONTROL THE ACTIONS OR INFORMATION (INCLUDING CONTENT) OF OUR USERS OR OTHER THIRD PARTIES. YOU RELEASE US, OUR SUBSIDIARIES, AFFILIATES, AND OUR AND THEIR DIRECTORS, OFFICERS, EMPLOYEES, PARTNERS, AND AGENTS (TOGETHER, THE "MESIGN PARTIES") FROM ANY CLAIM, COMPLAINT, CAUSE OF ACTION, OR CONTROVERSY (TOGETHER, "CLAIM") AND DAMAGES, KNOWN AND UNKNOWN, RELATING TO, ARISING OUT OF, OR IN ANY WAY CONNECTED WITH ANY SUCH CLAIM YOU HAVE AGAINST ANY THIRD PARTIES. YOUR RIGHTS WITH RESPECT TO MESIGN ARE NOT MODIFIED BY THE FOREGOING DISCLAIMER IF THE LAWS OF YOUR COUNTRY OF RESIDENCE, APPLICABLE AS A RESULT OF YOUR USE OF OUR SERVICES, DO NOT PERMIT IT.
OUR AGGREGATE LIABILITY RELATING TO, ARISING OUT OF, OR IN ANY WAY IN CONNECTION WITH OUR TERMS, US, OR OUR SERVICES SHALL BE LIMITED TO LOSSES THAT ARE A REASONABLY FORESEEABLE CONSEQUENCE OF SUCH BREACH (EXCEPT IN RELATION TO DEATH, PERSONAL INJURY, OR FRAUDULENT MISREPRESENTATION) AND WILL NOT EXCEED THE AMOUNT YOU HAVE PAID US IN THE PAST TWELVE MONTHS.
YOUR RIGHTS WITH RESPECT TO MESIGN ARE NOT MODIFIED BY THE FOREGOING LIMITATION IF THE LAWS OF YOUR COUNTRY OF RESIDENCE, APPLICABLE AS A RESULT OF YOUR USE OF OUR SERVICES, DO NOT PERMIT IT.
If anyone brings a claim ("Third Party Claim") against us related to your actions, information, or content on MeSign, you will, to the extent permitted by law, indemnify and hold the MeSign Parties harmless from and against all liabilities, damages, losses, and expenses of any kind (including reasonable legal fees and costs) relating to, arising out of, or in any way in connection with any of the following: (a) your access to or use of our Services, including information provided in connection therewith; (b) your breach of our Terms or of applicable law; or (c) any misrepresentation made by you. You will cooperate as fully as required by us in the defense or settlement of any Third-Party Claim. Your rights with respect to MeSign are not modified by the foregoing indemnification if the laws of your country of residence, applicable as a result of your use of our Services, do not permit it.
Governing Law. The laws of the Hong Kong SAR, China and United Kingdom govern our Terms, as well as any Disputes, whether in court or arbitration, which might arise between MeSign and you, without regard to conflict of law provisions.
Availability of Our Services. We are always trying to improve our Services. That means we may add or remove our Services, features, functionalities, and the support of certain devices and platforms. Our Services may be interrupted, including for maintenance, repairs, upgrades, or network or equipment failures. We may discontinue some or all of our Services, including certain features and the support for certain devices and platforms, at any time after a notice period of 30 days, where possible. Events beyond our control may affect our Services, such as events in nature and other force majeure events.
Termination. Although we hope you remain a MeSign user, you can terminate your relationship with MeSign anytime for any reason by deleting your account. For instructions on how to do so, please visit: Deleting your account.
We may also modify, suspend, or terminate your access to or use of our Services anytime for suspicious or unlawful conduct, including for fraud, or if we reasonably believe you violate our Terms or create harm, risk, or possible legal exposure for us, our users, or others. Your email will be in the blacklist and you will not be able to use MeSign, please uninstall APP. But the following provisions will survive any termination of your relationship with MeSign: "Licenses," "Disclaimers," "Limitation of Liability," "Indemnification," "Dispute Resolution," "Availability and Termination of our Services," and "Other." If you believe your account's termination or suspension was in error, please contact us. To protect your privacy, please send us encrypted email.
We may terminate your MeSign account if you repeatedly infringe the intellectual property rights of others.
To access our Terms in certain other languages, change the language setting for your session. If our Terms are not available in the language you select, we will default to the English version.
Update Effective Date: Oct. 22, 2020 (Achieved Version)
Respect for your privacy is coded into our DNA. Since we started to develop MeSign APP, we have aspired to build our Services with a set of strong privacy principles in mind.
MeSign is an encrypted email client software that encrypt all messages using S/MIME email certificates, provides a technology tool to protect the private information conveniently for worldwide users. At the same time, MeSign APP is also an e-signature tool software. It uses digital certificate to digitally sign and encrypt PDF documents to provide users with a tool to implement e-signatures locally, so that users do not need to upload the files to be signed to the e-signature service platform. Complete the electronic contract signing and PDF document digital signature on the user's computer. Our Privacy Policy helps explain our information (including message) practices. For example, what information we collect and how this affects you. We also explain the steps we take to protect your privacy.
When we say “MeSign,” “our,” “we,” or “us,” we’re talking about MeSign Technology Limited. This Privacy Policy (“Privacy Policy”) applies to all our apps, services, features, software, and website (together, “Services”) unless specified otherwise.
Please also read MeSign’s Terms of Service (“Terms”), which describes the terms under which you use our Services.
MeSign must receive or collect some information to operate, provide, improve, understand, customize, support, and market our Services, including when you install, access, or use our Services. The types of information we receive and collect depend on how you use our Services.
We use the information we have (subject to choices you make) to operate, provide, improve, understand, customize, support, and market our Services. Here's how:
You share your information as you use and communicate through our Services, and we share your information to help us operate, provide, improve, understand, customize, support, and market our Services.
We are a subsidiary company of WoTrus CA Limited, WoTrus provide the default CA, default KM, default time stamp service and identity validation service. MeSign receives information from, and shares information with WoTrus. For example, Issuing V1 Signing Certificate need to post your email address to CA validation system to validate your email control. If you have purchased the Professional Services, then WoTrus CA employee can access your identity information and proof documents for identity validation. We may use the information we receive from them, and they may use the information we share with them, to help operate, provide, improve, understand, customize, support, and market our Services and their offerings. This includes helping improve infrastructure and delivery systems, understanding how our Services or theirs are used, helping us provide a way for you to connect with businesses, and securing systems. We also share information to fight spam, threats, abuse, or infringement activities and promote safety and security across the parent companies’ Products. However, we will minimize the scope for sharing information except it must share in order to provide service for you, but the scope don’t include Gmail API restricted scopes.
All of our rights and obligations under our Privacy Policy are freely assignable by us to any of our affiliates, in connection with a merger, acquisition, restructuring, or sale of assets, or by operation of law or otherwise, and we may transfer your information to any of our affiliates, successor entities, or new owner.
We collect, use, and share the information we have as described above:
Under the General Data Protection Regulation or other applicable local laws, you have the right to access, rectify, port, and erase your information, as well as the right to restrict and object to certain processing of your information. This includes the right to object to our processing of your information for direct marketing and the right to object to our processing of your information where we are performing a task in the public interest or pursuing our legitimate interests or those of a third party. You can access or port your information using the in-app feature - My name card. You can access tools to rectify, update, and erase your information directly in-app setting. If we process your information based on our legitimate interests or those of a third party, or in the public interest, you can object to this processing, and we will cease processing your information, unless the processing is based on compelling legitimate grounds or is needed for legal reasons. You can also object to our processing of your information. Where we use your information for direct marketing for our own Services, you can always object and opt out of future marketing messages using the unsubscribe link in such communications.
We store information until it is no longer necessary to provide our services, or until your account is deleted, whichever comes first. This is a case-by-case determination that depends on things like the nature of the information, why it is collected and processed, and relevant legal or operational retention needs.
If you would like to manage, change, limit, or delete your information, we allow you to do that through the following tools:
We collect, use, preserve, and share your information if we have a good-faith belief that it is reasonably necessary to: (a) respond pursuant to applicable law or regulations, to legal process, or to government requests; (b) enforce our Terms and any other applicable terms and policies, including for investigations of potential violations; (c) detect, investigate, prevent, and address fraud and other illegal activity, security, or technical issues; or (d) protect the rights, property, and safety of our users, MeSign, our parent companies, or others, including to prevent death or imminent bodily harm.
MeSign have two database centers, one in Beijing China, one in Los Angeles USA. MeSign China provide services for China users, MeSign UK provide services for UK and EU users, MeSign HK provide services for worldwide users except above region. MeSign shares information globally, both internally within the company group, and externally with our partners and with those you communicate around the world in accordance with this Privacy Policy. Information will be transferred or transmitted to, or stored and processed, in China Mainland, Hong Kong SAR, UK, USA or other countries outside of where you live for the purposes as described in this Privacy Policy. These data transfers are necessary to provide the Services set forth in our Terms and globally to operate and provide our Services to you. By using MeSign, you consent to the data transfer as outlined in this section. We will take every step reasonably necessary like https and encryption to ensure that your data is treated securely and in accordance with this policy.
We will notify you in MeSign APP once we make changes to this Privacy Policy, please read it carefully once you have time.
If you have questions about our Privacy Policy, please contact us. To protect your privacy, please send us encrypted email, thanks.
MeSign Technology Limited
Address: 4/F, Building A2, Zhiyuan, 1001 Xueyuan Blvd., Nanshan District, Shenzhen, China
Privacy Officer and compliant: +86-755-8656 1236, Email: moc.ngisem@olleh
Under European law, companies must have a legal basis to process data. You have particular rights available to you depending on which legal basis we use, and we've explained these below. You should know that no matter what legal basis applies, you always have the right to request access to, rectification of, and erasure of your data under the General Data Protection Regulation (the "GDPR"). To exercise your rights, see our Privacy Policy.
For all people who have legal capacity to enter into an enforceable contract, we process data as necessary to perform our contracts with you (the Terms of Service, the "Terms"). We describe the contractual services for which this data processing is necessary in Our Services section of the Terms and in the additional informational resources accessible from our Terms. The core data uses necessary to provide our contractual services are:
These uses are explained in more detail in our Privacy Policy, under How We Use Information and Our Global Operations. We'll use the data we have to provide these services; if you choose not to provide certain data, the quality of your experience using MeSign may be impacted.
When we process data you provide to us as necessary to perform our contracts with you, you have the right to port it under the GDPR. To exercise your rights, visit How You Exercise Your Rights section of the Privacy Policy.
The other legal bases we rely on in certain instances when processing your data are:
For people under the age of majority (under 18, in most EU countries) who have a limited ability to enter into an enforceable contract only, we may be unable to process personal data on the grounds of contractual necessity. Nevertheless, when such a person uses our Services, it is in our legitimate interests:
The legitimate interests we rely on for this processing are:
MeSign Technology Limited ("MeSign," "our," "we," or "us") is committed to helping people and organizations protect their intellectual property rights. Our users agree to our Terms of Service ("Terms") by installing, accessing, or using our apps, services, features, software, or website (together, "Services"). Our Terms do not allow our users to violate someone else's intellectual property rights when using our Services, including their copyrights and trademarks.
As explained in more detail in our Privacy Policy, we do not store our users' email content in our Services. We do, however, host our users' account information, including our users' profile picture, profile name, and the Account Certificate.
To report copyright infringement and request that MeSign remove any infringing content it is hosting, please contact us. To protect your privacy, please send us encrypted email, thanks.
Before you report a claim of copyright infringement, you may want to send a message to the relevant MeSign user you believe may be infringing your copyright. You may be able to resolve the issue without contacting MeSign.
To report trademark infringement and request that MeSign remove any infringing content it is hosting, please contact us. To protect your privacy, please send us encrypted email, thanks.
Before you report a claim of trademark infringement, you may want to send a message to the relevant MeSign user you believe may be infringing your trademark. You may be able to resolve the issue without contacting MeSign.
MeSign use our parent company – WoTrus CA Limited’s CA system and KM system to issue email certificate for MeSign users, this certificate is used to encrypt and decrypt the email content using S/MIME standard. MeSign CA system comply with its CPS (Certificate Policy & Practice Statement) and related industry standard.
This current version is V2.0, released on August 18, 2020. You can download it at here.
MeSign root certificate is included in MeSign APP, and you do not need to do anything. The following information is just for your informed, but if you need to use MeSign certificates in other email client software, you need to install the following Root CA certificate and the related intermediate CA certificate in the software. Please visit MeSign Root Certificate for more details.